Returns & Exchanges
At Serving Kentucky, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit or style, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the unwashed and unworn items with original tags attached into the original shipping bag or a secure box.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Refund
Drop off your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing